University of Rochester
Rochester, New York, United States
Heather Shelley is the Division Administrator for Vascular Surgery at the University of Rochester Medical Center and Senior Director of Operations for the Department of Surgery. She leads complex, multi-site operations supporting a growing vascular service line across inpatient, outpatient, and procedural settings.
With a background in Lean Six Sigma and a Master’s in Organizational Leadership, Heather specializes in aligning clinical strategy with operational execution, driving improvements in patient access, throughput, and care delivery while supporting sustainable growth. Her work focuses on standardizing processes across sites, optimizing workforce models, and partnering with clinical leadership to translate strategic priorities into measurable outcomes.
Heather brings a systems-level perspective to her work, highlighting the operational, financial, and structural levers required to sustain innovation, expand access, and deliver high-quality care in an increasingly complex healthcare environment.
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Focus Session: Business of Vascular Surgery
Thursday, May 21, 2026
3:00 PM - 4:30 PM Pacific Time